Renew Your Gold Membership
In 3 Easy Steps

Don't Miss Out On Upcoming Exclusive Events, Discounts, and Merch!

It's as Easy as Bibbidi-Bobbidi-Boo

Don't Miss Out On Upcoming Exclusive Events, Discounts, and Merch!

It's as Easy as Bibbidi-Bobbidi-Boo

1. Verify & Update Your Payment Method

Ensure your credit card on file is up to date and your shipping address is correct.

2. Review Your Membership Plan

Thinking about upgrading or making changes? Now is the perfect time!

3. Select Your Membership Premium

If you're renewing under the Gold Choice Plan, don’t forget to pick your exclusive collectible before your renewal date.

Step-By-Step Instructions

To avoid any interruptions, please take a moment to review the following at least 48 hours before your renewal date.

Step 1: Verify and update your payment method:
Make sure your credit card on file is up to date and your shipping address is correct.

Payment & Billing Questions

What happens if my payment fails?

For D23 Gold Members in the United States, D23 will automatically charge the annual membership fee to the payment method provided until you cancel. Ensure the payment method is the one you would like to use for your Membership renewal by following the steps below:

Step 1:

Step 2:

Select “My Profile” from the Membership dropdown to access your Account information.

Step 3:

Verify that the payment method in the “Payment Information” section is the one you would like to use for your Membership renewal. If no payment method is attached to your Membership, please add a credit card.

Step 4:

Verify that the shipping address is where you would like your D23 Gold Membership offerings delivered. If no delivery address is attached to your Membership, please add a new U.S. address.

Major credit cards are required for purchasing a Gold Membership plan. We accept Visa, MasterCard, American Express, and Discover. We cannot accept gift cards, Disney Rewards® Redemption Cards, PayPal, Visa Checkout, Apple Pay™, or any other form of payment.

How do I update my billing address?

Step 1:

Step 2:

Select “My Profile” from the Membership dropdown to access your Account information.

Step 3:

Verify that the shipping address is where you would like your D23 Gold Membership offerings delivered. If no delivery address is attached to your Membership, please add a new U.S. address.

Step 2: Review Your Membership Plan:

Thinking about upgrading or making changes? Now is the perfect time!

Change Membership Plan

Membership Plan Questions

What’s the difference between Gold Essential, Choice, and Complete?

Can I change my Membership plan after renewal?

Upgrading your Membership just takes a few simple steps!

Step 1:

Step 2:

Select “My Profile” from the Membership dropdown to access your Account information.

Step 3:

Select “Upgrade” from the left menu.

Step 4:

Select the “Upgrade Today” button for any of the three (3) D23 Gold Membership Plans to upgrade. Follow the prompts to confirm. Congratulations! You have upgraded your D23 Membership.

You may also upgrade at any time during your Membership.

Notes: Upgrading your Membership mid-cycle does not extend your existing renewal date.

Will I receive a refund if I cancel after renewal?

D23 Memberships are non-refundable and non-transferable, and there are no credits or refunds for partial-year cancellations.

However, you can cancel the renewal of your Membership by following the steps below.

Step 1:

Step 2:

Select My Profile from the Membership dropdown to access your Account information.

Step 3:

Select Modify/Cancel from the left menu.

Step 4:

Select the Cancel Your Gold Membership link then follow the prompts to confirm.

Step 3: Select Your Membership Premium (Gold Choice Plan Only):

If you’re renewing under the D23 Gold Choice Membership Plan, don’t forget to pick your Premium Item before your renewal date! If you don’t make that selection at least 48 hours prior to your renewal date, you’ll receive Disney’s designated default D23 Gold Member Premium item. Upon renewal, you’ll receive a confirmation email with your order details. Note: No changes to your Premium item can be made after your renewal date.

Select Your Premium Item

Not sure what to choose? View the full Premium Item Guide for details on each option.

Need help? View our Membership Plan FAQ.

Premium Item Questions

What if I don’t select a premium item before my renewal?

When will I receive my premium item?

Essential:

Your D23 Gold Membership Essential Plan that includes a D23 Gold Membership Kit will ship 6-8 weeks after enrollment or renewal, unless otherwise noted by Disney.

Note: This is an Annual Recurring Plan*. If you wish to cancel your D23 Gold Membership, you must do so on or prior to your membership plan renewal date at D23.com.

Gold Membership Kit: complete with a Welcome Letter, Membership Certificate and Card, Event Coupon, Pluto Magnet, Mickey Pin, and special D23 Mad Hatter Disney Lorcana Card

Choice:

Your D23 Gold Membership Choice Plan that includes a D23 Gold Membership Kit and your one (1) D23 Membership Premium Item will ship 6-8 weeks after enrollment or renewal, unless otherwise noted by Disney.

Note: This is an Annual Recurring Plan*. If you wish to cancel your D23 Gold Membership, you must do so on or prior to your membership plan renewal date at D23.com.

Gold Membership Kit: complete with a Welcome Letter, Membership Certificate and Card, Event Coupon, Pluto Magnet, Mickey Pin, and special D23 Mad Hatter Disney Lorcana Card

Complete:

Your D23 Gold Membership Complete Plan that includes a D23 Gold Membership Kit and four (4) D23 Membership Premium Items will ship in 6-8 weeks, unless otherwise noted by Disney.

Note: This is an Annual Recurring Plan*. If you wish to cancel your D23 Gold Membership, you must do so on or prior to your membership plan renewal date at D23.com.

Gold Membership Kit: complete with a Welcome Letter, Membership Certificate and Card, Event Coupon, Pluto Magnet, Mickey Pin, and special D23 Mad Hatter Disney Lorcana Card

View Full FAQ Library

Need More Help? Contact the D23 Guest Services Team!

Email: GuestRelations@D23.com

Phone: (855) D23-5973 (Monday-Friday, 6 a.m. - 6 p.m. PT)

Renew Your Gold Membership In 3 Easy Steps

Renew Your Gold Membership In 3 Easy Steps

Don't Miss Out On Upcoming Exclusive Events, Discounts, and Merch!

It's as Easy as Bibbidi-Bobbidi-Boo

Don't Miss Out On Upcoming Exclusive Events, Discounts, and Merch!

It's as Easy as Bibbidi-Bobbidi-Boo

1.

Verify & Update Your Payment Method

2.

Review Your Membership Plan

3.

Select Your Membership Premium

Step-By-Step Instructions

Step-By-Step Instructions

Payment & Billing Questions

Membership Plan Questions

Premium Item Questions

Renew Your Gold Membership
In 3 Easy Steps

Renew Your Gold Membership
In 3 Easy Steps