By enrolling in the D23 Membership Program (the “Program”), you accept and agree to be bound by these D23 Membership Terms and Conditions (the “Terms and Conditions”), as they may be amended from time to time by Disney. These Terms and Conditions incorporate The Walt Disney Company Terms of Use (“TWDC Terms of Use”) and your agreement to these Terms and Conditions also constitutes your agreement to the TWDC Terms of Use, in which you agree to individual binding arbitration for disputes between you and The Walt Disney Company or its affiliates. Please read the arbitration provision in the TWDC Terms of Use as it affects your rights under this Agreement.
If any provision in these Terms and Conditions conflict with any provision in the TWDC Terms of Use, the conflicting provision in these Terms and Conditions will control.  You are responsible for all activities that occur with respect to your membership (e.g., participation by your guest in a member-exclusive event).

Program Sponsor

The Program and its benefits are sponsored by and offered at the sole discretion of Disney Worldwide Services, Inc. (“Disney”). The rights and obligations of Disney under the Program may be assigned or transferred by Disney to any other related or unrelated entity at any time, with or without notice, and performance thereafter shall be the responsibility of that entity.

Membership Eligibility

Enrollment in the Program is only for non-commercial purposes (no corporations or other entities, associations or groups) and is subject to and conditioned upon these Terms and Conditions. Membership in the Program is open to persons 18 years or older. In addition, you must be at least 18 years old to purchase a Gold or Gold Family Membership for yourself or as a gift for another individual (who also must be at least 18 years old) and to purchase any other D23 goods or services. Each individual is allowed only one membership. Subject to satisfying this membership eligibility criteria, the person who enrolls in the Program as provided under “Membership Enrollment” below shall be deemed the D23 Member for purposes of the Program and these Terms and Conditions. All questions or disputes regarding eligibility for the Program or a member’s compliance with these Terms and Conditions will be resolved by Disney in its sole discretion. To be considered a Charter Member, you must have maintained your Gold or Gold Family Membership continuously in the Program commencing before December 31, 2009.

Membership Enrollment Fee & Subscription Information

The membership enrollment fees for the Program are US $99.99/year for Gold or US $129.99/year for Gold Family, plus shipping/handling and applicable taxes. Disney reserves the right to change the membership enrollment fees in its sole discretion. A membership includes the benefits listed on the D23 Website ( at the time of purchase, which are subject to change in Disney’s sole discretion as provided in these Terms and Conditions. All tax liability, including and without limitation disclosure connected with the receipt and/or use of the Program and the membership benefits, is the responsibility of the member.
Beginning August 15, 2018, new and renewing memberships for U.S. residents will automatically renew each year until canceled. For U.S. residents, Disney will automatically charge the annual membership fee to the payment method provided, until you cancel by visiting You must cancel your D23 Membership before your renewal date to avoid being charged for another year of D23 Membership. Membership cards and certificates have no cash value and will not be replaced if lost or stolen.

Shipping & Delivery

Express delivery is not available. Items can only be shipped to a physical address, not to a P.O. Box, APO or FPO address. There is no delivery on holidays. Your complete Membership Kit will arrive within 2 to 3 weeks after purchase (or in the case of gift memberships, activation) of your Gold or Gold Family Membership.

Membership Enrollment

To sign up or purchase a membership for you (not as a gift for another individual) and enroll yourself in the Program, you must create a Disney Account. You must have access to the Internet and a valid email address to create a Disney Account. If you have an existing Disney Account, you can access D23 Membership benefits using your Disney Account credentials. You are responsible for maintaining the confidentiality of your Disney Account credentials and are responsible for any and all activities that occur under your account. You agree to immediately notify Disney of any unauthorized use of your Disney Account or breach of security related to your account. Recipients of gift memberships will be enrolled in the Program when the gift membership is redeemed. For recipients of gift memberships, the gift recipient will be able to receive membership benefits only after the gift recipient establishes a Disney Account with his or her corresponding profile information. If the gift recipient has an existing Disney Account, the gift recipient will be able to access D23 Membership benefits using his or her Disney Account credentials.

Program Availability

Disney reserves the right to modify, restrict, suspend, discontinue or cancel the Program and any or all membership benefits at any time, with or without notice. Disney may terminate the Program in whole or in part in any jurisdiction(s) if required to do so by applicable law

Changes in Program Terms and Conditions; Notice of Changes

Disney reserves the right to change, limit, modify or cancel these Terms and Conditions or other conditions of participation in whole or part at any time. Any changes to these Terms and Conditions will be posted on the D23 Website and will be effective immediately unless stated otherwise. A notice that a change has been made will be placed on the D23 Website for a reasonable period of time. Your continued participation in the Program constitutes your acceptance of any changes to these Terms and Conditions. You are responsible for periodically checking for any changes that Disney may make to these Terms and Conditions. The most current version of these Terms and Conditions will be available on the D23 Website and will supersede all previous versions of these Terms and Conditions.

D23 Communications

In order to keep you apprised of your membership, it is important that Disney send you certain Program information that may include information necessary for Program administration, printed or email marketing materials from Disney that will inform you of special offers and products we believe would be of interest to you, and marketing materials from selected third parties. You can modify your communication preferences by visiting If you have questions regarding your membership, including questions about email opt-outs and email add-backs, please contact Guest Services at

Change of Address

It is your responsibility to keep Disney informed of any changes to your member information, including your email address. Email communications from D23 will be sent to the email address associated with your membership. Disney shall have no responsibility for misdirected or lost email, mail or merchandise or any consequences thereof, or for membership cards and certificates that may be counterfeit, altered, tampered with, delayed, lost or stolen.

D23 Merchandise and Services

From time to time, exclusive merchandise and collectible opportunities may be available for members. Except as otherwise provided at the time of purchase , Disney, and its related companies, parent, subsidiaries, affiliates, agents and suppliers, make no guarantees, warranties or representations of any kind, expressed or implied, with respect to any services or items of merchandise, including but not limited to D23 merchandise, the D23 Expo, D23 Membership cards and certificates, Walt Disney Archives Collection items and the Disney twenty-three magazine, and shall not be liable for any loss, expense (including without limitation any legal fees), accident or inconvenience that may arise in connection with the use of such services or items or as a result of any defect or failure of such services or items. TO THE FULLEST EXTENT ALLOWABLE BY LAW, DISNEY, ITS RELATED COMPANIES, PARENT, SUBSIDIARIES, AFFILIATES, AGENTS AND SUPPLIERS SPECIFICALLY DISCLAIM ANY IMPLIED WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE AND ANY IMPLIED WARRANTIES ARISING FROM COURSE OF DEALING OR COURSE OF PERFORMANCE. Some jurisdictions do not allow limitations on how long an implied warranty lasts, so the above limitation may not apply to you. Members agree to rely solely on the manufacturer’s warranties, if any, for any merchandise or services purchased, acquired or used in connection with the member’s participation in the Program. Prices are subject to change, and all merchandise is subject to limited availability and may not be available in all countries. Disney reserves the right to restrict, suspend, modify or substitute Program merchandise at any time without notice.

D23 Exclusive Offers and Promotions

From time to time, Disney may issue special offer or promotion codes in Program communications. Unless otherwise reflected in the terms specific to a promotion, these promotions may not be combined with any other offer, including coupons or rebates. Codes are non-transferable and restrictions may apply. Any violation of this policy may result in termination of membership or other remedial action as Disney deems appropriate in its sole discretion. Offer and promotion codes are void if not obtained in accordance with these Terms and Conditions or any part is counterfeit, altered, defective or tampered with, or irregular in any way. Disney reserves the right to invalidate any codes it suspects have been sold, distributed or purchased outside of the Program. All offers and promotions are subject to all applicable national, federal, state, provincial, municipal, territorial and local laws and regulations.

Access Codes

You may be provided with the ability to use usernames, passwords or other codes or devices (“Access Codes”) to gain access to restricted portions of the D23 Website. The content contained in such restricted areas is proprietary to Disney and is provided to you for your personal use only. Disney reserves the right to prohibit the use of such Access Codes on your behalf by third parties. Disney reserves the right to invalidate any Access Codes it suspects have been sold, distributed or purchased outside of the Program or otherwise misused.

Disney twenty-three Magazine

For Gold and Gold Family members, please allow 3 to 4 weeks after activation of your membership for your first issue of the Disney twenty-three magazine to arrive by mail. Magazines will be delivered to the member address on file with the Program. Normally, there are 4 issues per year of the Disney twenty-three magazine. You may cancel delivery of your Disney twenty-three magazine at any time by contacting Guest Services at, but doing so will not entitle you to a refund of any part of your membership enrollment fee or to receive any merchandise credit.

Special Events

Depending on your membership category, as a member, you may be entitled to purchase tickets to, or otherwise participate in, special member-only events or receive discounts on admission to events that are open to non-members. Events and admission prices may change from time to time and may be offered at various times throughout the year. A member’s participation in events may be subject to other additional terms and conditions.

Membership Termination

D23 Memberships are non-refundable and there are no credits or refunds for mid-year cancellations. After you cancel your membership, your D23 Gold or Gold Family Membership will continue to be active and you will continue to have access to Gold or Gold Family Member benefits through the current term. Disney reserves the right to terminate a member’s membership for reasons, in each case as may be determined by Disney in its sole discretion, that include but are not limited to: violation by the member of these Terms and Conditions; misrepresentation of any information or any misuse of this Program by the member; violation of any national, federal, state, provincial, municipal, territorial or local laws or regulations in connection with the member’s use of membership benefits; commission by the member of fraud or abuse involving any portion of this Program; the member’s having more than one membership; or any other action by the member to the detriment of the Program or Disney, its related companies, parents, subsidiaries, affiliates, agents, agencies or suppliers. In addition to termination of a member’s membership, Disney shall have the right to take appropriate administrative and/or legal action, including criminal prosecution, as it deems necessary in its sole discretion.


By enrolling in the Program, you acknowledge that you have read the Privacy Policy.

TWDC Terms of Use

Your use of the D23 Website, membership in the Program, participation in any Program events and use or purchase of any other goods or services offered in connection with the Program are subject to TWDC Terms of Use, currently located at The terms of TWDC Terms of Use are incorporated herein by reference.

Choice of Law; Choice of Forum

These Terms and Conditions are governed by and construed in accordance with the laws of the State of New York.
You agree that any action at law or equity arising out of or relating to the D23 Website, these Terms and Conditions, membership in the Program or any other use of D23 goods or services that is not subject to arbitration shall be filed, and that venue properly lies, only in the state or federal courts located in Los Angeles, California, United States of America, and you consent and submit to the personal jurisdiction of such courts for the purposes of litigating such action.